Our Consumer Relations Department exists as a service to anyone interested in any FMIC product. You may reach the FMIC Consumer Relations Department by mail at:
MAIL:
Fender Musical Instruments Corporation
Attn: Consumer Relations Dept.
17600 N. Perimeter Drive, Suite 100
Scottsdale, AZ 85255
TELEPHONE:
1-800-856-9801 (US Toll Free)
1-480-596-7195 (International)
Fax: (480) 367-5262
E-mail: Click here to email Consumer Relations.
GUITAR TECHNICAL SUPPORT
Fender Consumer Relations department representatives can assist you with most technical questions about guitars or basses. It's almost impossible, however, to diagnose a complex technical issue by phone. To expedite a resolution to your problem, Fender representatives may refer you to a certified technician at a Fender Authorized Service Center in your area.
AMPLIFIER TECHNICAL SUPPORT
Regarding technical support for amps, Fender is very limited in what it can discuss with consumers because of liability issues and the complex nature of amplifier electronics. As Fender amplifier products typically aren't user-serviceable, representatives may refer you to a certified technician at a Fender Authorized Service Center in your area for assistance.
The Fender Consumer Relations department cannot advise you on modifications to any instrument, amplifier or other electronic product, as modification will void the associated product warranty. Please contact an independent repair facility or aftermarket parts dealers for assistance and information.