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How can I obtain a replacement Fender logo decal?

Thank you for your recent request for a replacement decal, and your continued interest in FMIC Instruments. In order that we may service your request as quickly as possible, you will need to comply with the following list of procedures and then submit the required documentation to the nearest FMIC Authorized Service Center. (Please be aware that not all FMIC Dealers are authorized as FMIC Service Centers, so make certain you are working with a currently authorized FMIC Service Center).
 
PLEASE SUBMIT THE FOLLOWING TO AN FMIC AUTHORIZED SERVICE CENTER:
 
  1. A written request, stating the specific decal you need and the reason you need it.
  2. Your instrument.
  3. A photograph of the entire front of the instrument.
  4. A photograph of the entire back of the instrument.
  5. A close-up photograph of the headstock of the instrument showing the need for a new decal.
  6. A close-up photograph of the serial number on the instrument. FMIC stringed instrument product serial numbers are located either on the front of headstock, the back of headstock, the back of neck, the heel of the neck, the neck plate or the bridge plate.
 

The FMIC Service Center will examine your instrument and the photographs to verify that the instrument is actually in need of a decal, and that it is the same instrument represented in the photographs. They will then submit your formal request, your photographs, and a letter of verification that your instrument is indeed a genuine MIC product in need of a replacement decal, to our Customer Service Department here at MIC for review. If your request meets with the criteria we have established for decal replacement, a new decal will then be sent to your FMIC Authorized Service Center. Please be aware that our decal selection is limited to the types of decals we use in our current production. We do not have all decals, for all instruments, from all periods. If your request is approved, we will select the closest period-appropriate decal we have to fit your needs. While FMIC does not charge for replacement decals, the Service Center may assess you a service charge for processing your request and for applying the decal to your instrument.
 

FMIC RESERVES THE RIGHT TO REQUEST ADDITIONAL VERIFICATIONS
IN ORDER TO DETERMINE THAT YOUR INSTRUMENT IS A GENUINE FMIC PRODUCT.
 

If you need assistance locating an MIC Authorized Service Center near you please contact our Consumer Relations Department at 480-596-7195, or by e-mail to consumerrelations@fender.com, and a representative will be happy to assist you. Service Center listings may also be found on the "Support" page at www.fender.com. We hope this information is helpful to you.
 

International Consumers (those outside of the United States and Canada): Contact FMIC
Consumer Relations at 480-596-7195, or via email sent to consumerrelations@fender.com. for a referral to the FIC Distributor in your area.

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